For the first time the SAP Innovation Forum will be held centrally in Copenhagen for the entire Nordic region on the 19th to 20th September. Theme of the event is "Turn Thinking into Doing - Live Innovation".
Of course KPS is live on-site. Once in the exhibitor area for Customer Experience and once at SAP Leonardo & IoT. KPS' consultants have prepared exciting showcases on both topics.
Case 1: The Customer in the Center of the Omnichannel Process
KPS will show a fully integrated SAP C / 4 Hana online case: all modules of the new SAP Customer Experience Suite are included. KPS shows the different touchpoints in a customer journey from a marketing and sales point of view. Watch the video: https://youtu.be/wOM4-T27w-Y
Case 2: Artificial Intelligence in Retail?
Here KPS will show, how one can qualitatively check and improve master data with the help of machine learning - thus a very realistic scenario.
The current architectures are used: