René Cédat from SAP Customer Value Experience has written an article about Custom Code Management - the value and offerings available to SAP Support Customers.
Last time, we spoke about the very critical topic of GDPR, which became effective on May 25th, 2018.
Custom code development is used by the majority of customers as an easy and powerful way to extend the standard SAP software and implement customer-specific business requirements.
At the same time, custom code is known as one of the major TCO drivers for complex customer solutions. If you plan an upgrade or a migration (and in the long term, who doesn’t?), you will have to test all this custom code. This will take a big part of your resources and could potentially put your project at risk. SAP’s solution? Assess today the necessity of this custom code, and delete or replace what is not absolutely necessary. The sooner, the better, so the day you plan your upgrade project, you can focus on more important aspects.
You can take advantage of the Custom Code Management to receive comprehensive insights on how to efficiently and effectively manage homegrown custom code. Like for the data volume management, there are two important topics for the SAP Custom Code Management: the SAP Solution Manager Value Report and the SAP Enterprise Support value map for Lifecycle Management.
The former will focus on the value your organization can get from the Custom Code Management functional area of the SAP Solution Manager. Let’s call it the “Why”. With this free report, you can get an estimation of how much you can save using this process.
The latter provides you with the “How”, the solution. It is a navigation system that will guide you to the right SAP support services, tools and offerings, which will enable you to manage your custom code. This value map contains a whole section about custom code management.
You have no idea what I am talking about? Follow this link and this link to get a quick refresher. Of course, these functionalities are part of the SAP Solution Manager and SAP Enterprise Support and come free of charge.
You would like to get started? Follow these steps, and you will:
That’s it for today! Next time we will chat about Business Process Improvement. This will make our journey toward “getting most of your SAP maintenance agreement” complete. After that, we will see how the modern support and user experience look like, I am sincerely looking forward to it.
In the meantime, please feel free to get in contact with me if you would like more guidance to maximize the value of your investments in SAP solutions and support.
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And as always, thank you for reading.
René Cédat - Customer Value Experience at SAP