Dec
01
09:00


Enterprise Support Day 2015

Invitation to 1st. December 09:00 -12:00

 

Increase your usage of SAP Enterprise Support by getting transparency into the over 350 available offerings of the SAP Enterprise Support portfolio.

Do you know about the over 350 different SAP support offerings that you have access to as SAP Enterprise Support Customer? Or perhaps not? Then SAP Value maps provide a navigation system that guides you to the right offering depending on your situation and needs. In addition they provide you with direct access to SAP experts for questions related to the topic.

This years Enterprise Support Day is a guided tour through the usage of value maps focusing on two important IT topics:
· Reduction of existing and new custom code to reduce maintenance cost and efforts
· Solution manager technical monitoring and alerting for proactive identification of potential system incidents

The goal is for you to understand how to utilize Value Maps as an embedded part of your IT operations. See more details below.

Please sign up by sending an email to Tina Thomasen, tina.thomasen@sap.com

Agenda

0900 - 0945

Introduction

  • Introduction round
  • Key Note
  • Guided tour on how to use Value Maps
0945 - 1100 Roundtable Value Map sessions

Two parallell sessions will be held as below.

In each session you will go through the Value Map in more detail to understand what they are, how to use them and how to get in contact directly with SAP experts

 

Session I: Solution Manager Technical Monitoring and Alerting

SAP provides a short Introduction to the value map and then the group actively explores the various Value Map topic shown below

  • Introduction to Technical Monitoring and Alerting
  • Preparation - upgrade your SAP Solution Manager
  • Preparation - Solution Manager basic configuration
  • Scope determination and project planning - decide critical areas and alerts
  • Create prototype and test
  • Deploy technical monitoring and alerting for critical solution areas
  • Wrap-up in group: some bullet points on key take-aways
 

Session II: Custom Code Management

SAP provides a short Introduction to the value map and then the group actively explores the various Value Map topic shown below

  • Discover and plan key focus areas of Custom Code Management
  • Reduce quantity
  • Improve quality
  • Move closer to SAP standard
  • Impact of Custom Code on major change events
  • Operate and optimize - establish Custom Code Management Strategy
  • Wrap-up in group: some bullet points on key take-aways
1100 - 1130 Lunch
1130 - 1200  Wrap-up
  • 10 minute wrap up presentation from each group
  • Experience sharing and feedback
1200 Close


Location and Time

Oslo, 09:00 - 12:00


Tags

Groups

Companies



Sweden (Head office)

Adfahrer AB
P.O. Box 131
182 12 Danderyd
Sweden
E-Mail: info@adfahrer.com

Norway

Adfahrer AB
P.O. Box 111
0212 Skøyen, Oslo
Norway
E-Mail: info@adfahrer.com


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