Dec
11
10:00


knowledge session

 

 

 

 

 

SAP Enterprise Support, cloud editions + SAP Enterprise Support Value Map for Cloud (45 min)

 

SAP has further evolved its support commitments and now offers to its Cloud customers a new social business collaboration platform called SAP Enterprise Support Value Map for Cloud, powered by ES Academy, introduced in April 2015.

Join this session and learn more about the SAP Enterprise Support Value Map for Cloud and how you as an SAP Cloud customer are empowered through proactive and objective based service delivery by discovering and leveraging the value of cloud solutions and ensuring smooth cloud integrations and much more.

Key take-aways:

  • Get an overview on how customer requirements are mapped to the Value Map objectives during an onboarding process
  • Proactive service delivery to fulfill predefined objectives and benefits using simplified support assets and online expert support
  • Success stories

 

 

Presenter:

Uwe Wieditz & Amit Lodhe, Global Service & Support, SAP SE

Time:

Friday, December 11, 2015, 10:00 AM CET (Berlin)

This webinar will be recorded:

You can find the recordings at the following location:
SAP User Groups chapter Knowledge Transfer

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Location and Time

Webcast, 10:00 - 10:45


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